My Storage – 68 Gladstone Road, Richmond.
Providing storage for Mapua, Motueka, Appleby, Hope, Richmond, Stoke and Nelson.
We would like to recap answers to some of the questions that we are frequently asked.
Is there a minimum or maximum storage period?
There is no fixed time frame, and you can store for any period you choose. We do retain the first month rent.
How much notice do I have to give?
14 days is the requirement for vacation. If you have vacated sooner than this, charges will still apply for the full 14-day notice period.
How do I give notice of vacation my storage unit?
Simple – just give us a call or drop us an email and we will note our records. There is no paperwork required.
How does the PIN number on the security gate work?
We give every client their own unique PIN to enter the My Storage yard. This is removed once you are no longer storing with us. Every client is given written guidelines on how to use the security gate on sign up.
How long do I have to wait to take over a My Storage Unit?
You can have access to your unit as soon as your contract is completed and payment made. There is no waiting period.
What is involved in completing the My Storage Contract?
This is a very fast and simple process and takes only a matter of minutes to complete the contract and payment. We then take a copy of your ID (usually your driver’s licence) and you are good to go.
Will I be given a copy of the My Storage Contract?
Yes, all clients receive a copy of their contract so that they are familiar with the terms and conditions. We run over the main points of the contact with you on sign up. This is a legal contract, and we encourage questions especially if this is the first time our client has used a storage facility.
My Storage
03 5444 393
68 Gladstone Road
Richmond
info@mystorage.co.nz
