Why We Ask for 14 Days’ Notice on Our Storage Units
At My Storage in Richmond, we aim to make your storage experience as simple as possible. One question we’re often asked is why we require 14 days’ notice before vacating your storage unit. The notice period plays an important role in keeping My Storage running smoothly and ensuring every customer receives the best service possible.
The 14-day notice period allows My Storage time to prepare the unit for our next customer. Every self-storage unit needs to be checked. This helps maintain hygiene standards and ensures every new customer receives a clean, secure space from day one.
It also helps us manage availability effectively. Our customers rely on us when they’re moving house, renovating, or storing business items — often at short notice. Having a clear understanding of upcoming vacancies allows us to confidently offer units to clients on our waitlist or those needing urgent storage.
By giving the required 14 days notice, you avoid being charged for days you no longer need, and we can finalise your account promptly.
This allows My Storage to offer a reliable service, keeps our facility operating to a high standard and is also of benefit to our clients.
My Storage
68 Gladstone Road, Richmond – Office Site
128 Main Road Hope
03 5444 393
info@mystorage.co.nz
